Trusted by Australia’s leading brands

Freight is overwhelming.

The right solution for every shipment

Your business drives the strategy – we deliver the solution.

Built around you

At TIG Freight management, our solutions are designed with you and customised to your business, not just a one-size-fits-all.

Smarter with tech

Our next-gen platform, Open360, is easy to use and gives you one clear view of every shipment, everytime!

Real people, Real support

Behind every shipment is our expert support team, not just another robot or ticket queue.

End-to-end visibility

One point of contact, one platform, total transparency – see every shipment, at every step, no matter the destination.

Features that keep freight moving

Reduce delays, cut costs, and maintain complete control across every shipment.

One point of contact

Gone are the days of calling three different partners for every shipment – one partner, one solution, total clarity.

Customised reporting

The insights you need, tailored to your business, in one dashboard, delivered in real time.

Next-Gen Technology

Open360 is the future of freight management that’s smarter, faster, and built around your business.

Consolidated billing

Simplify your spend with one clear, consolidated bill that gives you complete visibility across every shipment.

A solution for every industry

Logistics made simple, whatever you move and wherever you go.

Enterprise

Manage complex large scale freight networks across Australia and beyond with ease, giving you full visibility and control through one platform.

Business to Business

Take the complexity out of carrier management, automating your freight process so you can focus on running your business.

eCommerce

Connect your online store directly to our network, automating labels, tracking, and notifications for a smoother customer experience.

Custom integrations without the hassle

With our brand new in-house connector for Open360, there’s no need to rip and replace. We integrate seamlessly with leading ERP, TMS, and finance platforms, so you can keep your existing workflows while unlocking next-level visibility and control.

Why choose us

See how we stack up against carriers, platforms, and brokers.

Carrier choice

Technology & Visibility

Customisation

Cost optimisation

Support

Risk & reliability

Personalised Carrier choice

Next-Gen Technology & Visibility

Tailored solutions & integrations

Personalised Cost optimisation

Fully Personalised Service

Managed end-to-end

Carrier Direct

Single only

Standalone carrier portal

Standard carrier offering

Fixed carrier rates

General support

Limited Control

Platform Only

Multi-carrier support

Basic software solution

One-size-fits-all

Software only

On-boarding only

Risk on customer

Freight Brokers

Multi-carrier support

Basic technology & reporting

Limited customisation

Limited negotiation

Reactive support

Limited accountability

The impact of TIG Freight Management

Real results, real people, real logistics.

shipments processed

average $$ saving annually

Open360 users

Freight Managed Annually

What our clients say

Don’t just take our word for it!

“When we started I was reserved around freight managers, but we have been, very, very happy with the outcome, and we look forward to working the next few years with TIG Freight Management”

General Manager of Operations

IPD Group

“Working with TIG Freight Management has transformed our logistics! The automation of carrier selection, labelling and consignment write-back has saved us well over 100 hours, kepting freight costs low, and freed our team to focus on what matters most.”

Head of Operations

RSEA Safety

“It’s been a massive weight off my shoulders and our logistics team. It almost feels like another employee or another department we can lean on. It’s been awesome!”

Operations Manager

Struddys Apparel

“All the team, right from our account manager through to IT service support desk has been great!
They’re always there to help, always willing to listen and try and actually come up with a resolution.”

Group Financial Controller

Carbatec

“It’s just been a really good experience, what you said you do, you delivered on! You’re accountable when something’s not right, and you just say it as it is, which I find refreshing!”

General Manager

ABGAL

Ready to Simplify Your Supply Chain?

Take control, reduce costs, and gain full visibility with TIG.

Frequently Asked Questions

What is TIG Freight Management?

TIG Freight Management is a 100% Australian-owned freight management company founded in Melbourne in 2001. We manage freight on behalf of businesses, handling carrier selection, booking, tracking and reporting through our Open360 platform and a network of Australian carriers.

Is TIG Freight Management a carrier?

No. TIG Freight Management is a freight manager, not a carrier. Instead of moving goods on our own fleet, we work across a network of Australian carriers, including Australia Post, StarTrack, Team Global Express, DHL, FedEx and Aramex, and choose the best option for each shipment.

What is Open360?

Open360 is TIG Freight Management’s freight management platform. It brings booking, carrier selection, tracking and reporting into one place and integrates with your existing business systems. More than 10,000 users manage freight in Open360.

Which systems does TIG Freight Management integrate with?

Open360 integrates with the ERP and eCommerce platforms Australian businesses already use, including Pronto, Oracle NetSuite, SAP and Shopify, so orders flow into freight bookings without manual re-keying.

How much can a freight manager save my business?

TIG Freight Management clients save an average of 8% on freight costs each year. We manage more than $150 million of freight annually and have processed more than 35 million shipments.

Who does TIG Freight Management work with?

We work with Australian enterprise, B2B and eCommerce businesses that want to reduce freight cost and complexity. Clients include RSEA, Carbatec and Seltec.

Where is TIG Freight Management located?

TIG Freight Management has offices in Melbourne (head office, Hawthorn East), Sydney, Brisbane and Adelaide, and manages freight for businesses across Australia.