Open360 Freight Management Platform

TIG manages a broad range of freight requirements for Australian businesses, from parcel and carton freight through to pallets, bulky goods, B2B deliveries, e-commerce orders, retail distribution, enterprise freight, and more complex supply chain movements. Through our broad network of over 150 carrier partners, we help businesses move freight across road, air, rail and sea, selecting the right carrier and service based on cost, location, delivery requirements and performance.

We also support specialised freight needs like reverse logistics, last-mile delivery, cross-border freight management and temperature-sensitive transport where appropriate. Rather than relying on a single carrier model, our carrier management system gives businesses greater flexibility, visibility, and control across different freight profiles.

Open360 is TIG’s next-gen freight management platform, designed to give businesses clearer control over freight operations from one central system. Open360 helps streamline the way freight is booked, tracked, managed, and reported, reducing manual processes while improving visibility across carriers and shipments.

Open360 supports logistics automation, real-time freight visibility, carrier selection, reporting and integration with key business systems. For businesses managing high freight volumes, complex carrier networks or growing customer expectations, the platform is built to make freight management more efficient, transparent, and scalable.

Open360 also supports AI-powered freight management by helping businesses make faster, more informed decisions using freight data, automation, and performance insights.

Our onboarding process starts with understanding your current freight operations, including shipment volumes, carrier mix, systems, delivery requirements, reporting needs and any operational pain points. From there, we work closely with your team to design a tailored freight solution that aligns with your business goals, rather than forcing you into a one-size-fits-all model.

The onboarding process typically includes carrier setup, system configuration, integration with platforms like ERP, WMS, TMS or eCommerce systems, user training, reporting setup, and workflow automation. We also provide local support during onboarding, helping teams transition smoothly and get practical value from the platform early. Once live, we continue to monitor performance and identify opportunities to improve cost control, delivery visibility, carrier performance, and operational efficiency.

Yes, we facilitate international and cross-border freight management for Australian businesses, helping manage the movement of goods across domestic and global supply chains. This includes freight moving by air, road, rail or sea (depending on the destination, shipment type, timeframe and commercial requirements).

Our role is to help simplify the complexity of international logistics by providing visibility, carrier coordination, reporting and technology-led freight management through its platform and carrier network. For businesses dealing with cross-border logistics, we support more streamlined freight processes, better tracking, and improved control over shipping activity from our in-house platform, Open360.