Open360 Integrations

Integration and automation in freight services means connecting your business systems directly with your freight management platform, so shipment data can move between platforms without constant manual handling. Instead of re-entering order details, booking freight manually, checking separate carrier portals or chasing delivery updates, your systems can share data automatically.

With TIG, this is supported through Open360 Integrations and EzyCon, our in-house integration connector. This allows businesses to connect platforms like ERP, WMS, TMS, finance and eCommerce systems with our freight management platform. The result is a more connected freight workflow, where orders, fulfilment details, dispatch information, tracking updates and delivery data can move more efficiently across your operations.

For businesses looking at freight integration in Australia, this can be especially valuable when managing multiple carriers, complex fulfilment requirements, high order volumes or national delivery networks.

Integration timeframes depend on the systems being connected, the complexity of your workflows, the quality of available data, and whether your platform already has an existing integration pathway. A straightforward logistics software integration may be relatively simple, while a more customised setup involving ERP, WMS, inventory, dispatch and carrier data may require a more detailed implementation process.

We work with businesses to understand their current systems, map their freight workflows, identify the required data points and configure the integration around practical operational needs. This means the integration isn’t just technically connected, but aligned with how your business manages orders, fulfilment and freight. If your platform isn’t already listed on our integrations page, we can also discuss custom integration options.

No, not at all. At TIG, our team will work closely with your business to manage the setup process, clarify system requirements and support the connection between your existing platforms and Open360, our freight management technology. Your internal IT team may be involved if your business has specific security, data, ERP or API requirements, but the goal is to make freight integration practical and manageable. We’ll help translate the technical side into an operational outcome: fewer manual tasks, better freight visibility, cleaner data flows and more efficient dispatch processes. This is particularly useful for businesses that want the benefits of freight automation without needing to build or manage an integration framework themselves.

Open360 can integrate with a broad range of business systems, including ERP platforms, warehouse management systems, transport management systems, finance platforms and eCommerce platforms. Some of the ur platforms Open360 currently integrates with include Pronto, MYOB, Microsoft Dynamics 365, Shopify, SAP, NetSuite, WooCommerce, Cin7, Magento, Sage, Odoo, and Wiise, just to name a few.

These integrations are designed to connect freight activity with the systems your team already uses. For example, an eCommerce business may want orders to flow from Shopify or WooCommerce into the freight platform. A larger enterprise may need freight data connected with an ERP such as SAP, NetSuite, Pronto or Dynamics 365. A warehouse-led operation may need tighter integration between its WMS, dispatch process and carrier network. This flexibility makes logistics software integration useful across eCommerce, retail, B2B, enterprise and distribution environments.

Freight integrations improve logistics workflows by reducing duplicate data entry, speeding up booking processes and improving the accuracy of shipment information. When systems are disconnected, teams often spend time copying order details, checking freight statuses manually, updating customers one by one and reconciling freight data across different platforms.

A well-built freight integration helps automate these steps. Orders can flow into the freight platform, shipment details can be generated more efficiently, tracking data can be returned to the right system, and customers or internal teams can receive better delivery visibility. This can improve:

• Order-to-dispatch speed
• Carrier booking accuracy
• Inventory and fulfilment visibility
• Customer tracking updates
• Exception management
• Reporting and performance analysis
• Internal workload and administration time

For businesses managing freight at scale, freight automation in Australia can turn logistics from a reactive, manual process into a more controlled and measurable workflow.

Yes, and this allows freight data to move more smoothly between your core business system and your logistics operations. This can support order processing, dispatch management, tracking updates, freight reporting and operational visibility. ERP and freight integration is especially useful for businesses that rely on platforms like NetSuite, SAP, Microsoft Dynamics 365, Pronto, MYOB, Sage, Odoo or Wiise. By connecting these systems with our platform Open360, businesses can reduce manual handling and improve data consistency across sales, inventory, fulfilment and freight. For growing or enterprise-level businesses, this type of logistics software integration can also support more scalable freight operations, because teams aren’t relying on disconnected spreadsheets, manual uploads or separate carrier portals to manage daily freight activity.

Freight API integration is a way for different software systems to communicate with each other automatically. In practical terms, an API allows your business system, like an ERP, WMS, TMS or eCommerce platform, to send and receive freight-related data from Open360 (our freight management platform). For example, when an order is placed, freight API integration can help send shipment details into the freight platform; the system can then support processes such as consignment creation, carrier allocation, label generation, tracking updates and delivery status information. That data can then be passed back into your business systems, giving your team and customers better visibility. This type of integration helps reduce manual processing, improve accuracy and support real-time data movement across logistics workflows.

Yes. By integrating your business systems with Open360, shipment and tracking data can be made more accessible across your operations. This helps teams see where freight is, monitor delivery progress, identify issues earlier and keep customers better informed. Instead of logging into multiple carrier systems or manually checking shipment statuses, integrated tracking data can support a more centralised view of freight activity. For businesses comparing Australia-wide freight automation options, real-time shipping and tracking data is one of the clearest benefits. It improves visibility, reduces manual enquiries and helps businesses manage customer expectations more effectively.

Integrating your business systems with a freight management platform like Open360 helps remove the friction between sales, warehousing, fulfilment, dispatch, tracking and reporting. When these functions sit in separate systems, freight management often becomes slower, more manual and more prone to errors. A connected freight platform helps your business move faster and operate with better control. Orders can be processed more efficiently, dispatch teams can work with cleaner freight data, tracking updates can flow back into customer or internal systems, and reporting can be based on more complete information.

For businesses managing multiple carriers, high freight volumes or complex delivery requirements, freight integration can also improve scalability. It allows logistics processes to grow with the business, rather than placing more administrative pressure on internal teams every time order volumes increase.

Our solutions can help your business simplify freight operations, reduce manual workload and gain better control over delivery performance. By connecting your existing systems with our freight management platform, your team can spend less time moving data between platforms and more time managing outcomes.

The key benefits are faster order processing, improved shipment accuracy, stronger visibility across carriers, better customer tracking, more efficient dispatch workflows and clearer freight reporting. Our Open360 Integrations and EzyCon connector are designed to support businesses that want practical, scalable freight automation without replacing the systems they already rely on.

For businesses looking at freight integration solutions in Australia, we offer the combination of technology, implementation support and freight expertise needed to connect logistics with the wider business. To see what integration and automation could look like for your operation, speak with us about your current systems, freight workflows and growth plans.